Frequently asked questions - Anilao Outrigger Resort, Batangas

1. Can I pay by credit card?

>> For your initial booking and reservation, we accept credit card payments through the internet. Other payment options through bank to bank transfers. Once you are at the resort, we do accept credit card payments for activities and other charges that you may incur during your visit.

2. Can you arrange to pick me up from the airport?

>> Yes we can.

3. Where is your office located?

>> The Cruise Island Adventure Sales Office is located in Makati City, Philippines. We are approximately 45 mins away from the airport.
Office Address: Unit 3 South Way Condominium, Mayapis St. corner Yakal St. Brgy. San Antonio, Makati City | Trunkline: (63-2) 892.3477

4. What is the weather like in …..

January - cool, sunny, windy
February - cool sunny , little wind
March – sunny and hot
A pril - Sunny and hotter
May - hot but possibility of rain in the late afternoon and evenings
June - warm possibility of rain
July - sun and clouds mix, can be rainy
August - sun and clouds mix , can be rainy
September - more sun than clouds
October - sunny
November- sunny little wind
December-sunny, windy cool* “COOL” is relative.

5. What shall I NOT bring with me?

>> Heavy Clothes, Drysuit & towels.
* Please do not bring illegal drugs with you. Philippine laws are very strict. Capital punishment or long prison terms are levied against offenders who bring in narcotics, marijuana and other illegal substances.

6. If I forget anything does the Philippines have sufficient shops?

>> Manila which are your probable entry points, have world class malls that contain a myriad of shops. The biggest department stores are the SM Malls, Robinsons, Shangrila, Glorietta Malls, Green Belt Malls. These are all within half an hour from Makati.

7. Can I access the ATM machines / Cash Points nearby?

>> Manila host several international banks such as HSBC, Citibank etc. In the resort the nearest ATM Cash Points is in Batangas City. We accept VISA/Mastercard at the resort.

8. Can I rent any diving equipment?

>> YES, we have a fully equipped dive center where you can rent equipment. Because we are the Philippines BIGGEST Dive Shop and operator, we also sell equipment at our dive centers.

9. Can I dive with NITROX?

>> Yes you can.

10. What kind of tanks do you have at the resort.

>> Our tanks aluminum 80’s with K valves. We have adaptors for regulators that are designed for DIN Valves. Please e mail us in advance especially if you are with a group so we can reserve one for you.

11. I can't find my certification card can I still dive?

>> If you are a PADI member we can look up your number on the internet. Please bring your logbook. Our staff instructor will do a check out dive with you and will have the final decision on whether you will be allowed to dive or not. You can, of course, take a refresher course with us.

12. If I need any accommodation prior to arriving at the resort, can you help me?

>> Yes, we have a list of accredited hotels in Manila. Just email us your budget and we will be happy to book a room and transfers for you.

13. Do I get a dive guide?

>> All of our boat dives are led by a certified divemaster. We do not use uncertified “dive guides” on our safari tours.
Beach dives can be done on your own but with a dive buddy. Please file your dive plan with our staff at the dive center. You can request for a dive master to accompany you on your beach dives if you so choose but this will entail an additional cost.

14. Do I need to wear a wetsuit?

>> Yes we prefer you wear one. 3mm or thinner is more than adequate. Although the water temperature can be considered “warm”, doing 2 or more dives a day can sap your body heat . It’s also nice not to have to worry about stings and other “itchies”

15. Do you recommend that I use a Dive Computer?

>> Yes we do. We have units for rent at our dive center

16. What about the food, do you cater for special diets?

>> Yes, just let us know in advance your dietary requirements.

17. What is the voltage and electrical outlets at the resort.

>> Resort is equipped with 220V with outlets for 2 (twin) FLAT PRONGED plugs. We have universal adaptors at the front desk. Please advise us in advance to reserve one for you.